Terms and conditions

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These terms and conditions outline the rules and regulations for the use of Eco Puro's Website.

Eco Puro is located at: Calle Las Postas 2, 1B,  Sitio de Calahonda, Mijas Costa 29649 - Malaga, Spain   

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Eco Puro's website if you do not accept all of the terms and conditions stated on this page.    The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services/products, in accordance with and subject to, prevailing law of Spain. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same. 

Cookies 

We employ the use of cookies. By using Eco Puro's website you consent to the use of cookies in accordance with Eco Puro's privacy policy.Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies. 

Reservation of Rights 

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions. 

Removal of links from our website 

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you. Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date. 

Content Liability 

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights. 

Disclaimer 

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will: limit or exclude our or your liability for death or personal injury resulting from negligence; imit or exclude our or your liability for fraud or fraudulent misrepresentation; limit any of our or your liabilities in any way that is not permitted under applicable law; or exclude any of our or your liabilities that may not be excluded under applicable law. The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature. 

Our Products

The images of the Products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflects the colour of the Products. Your Products may vary slightly from those images. Although we have made every effort to be as accurate as possible, all sizes, weights, capacities, dimensions and measurements indicated on our site have a 2% tolerance. The packaging of the Products may vary from that shown on images on our site. All Products shown on our site are subject to availability. We will inform you by email as soon as possible if the Product you have ordered is not available and we will not process your order.  

Your Consumer Right of Return and Refund

If you are a consumer, you have the right to cancel a bought product for the period of 14 days. We do however offer a full 30 days return policy free of charge. This means that during that period if you change your mind or for any other reason you decide you do not want to keep a Product, you can notify us of your decision to cancel the buy and receive a refund.

All products you wish to refund have to be either returned to our office between 09-18 Mon-Fri. or shipped to our office address: Eco-Puro, Calle Las Postas 2, 1B, 29649 Sitio de Calahonda, Spain. 

Installation

We offer installation service in our local area. We will after installation confirm with you as owner or a representative of your home that the installation is done correctly, that there are no leaks and the system is working as intended. We therefore do not give any guarantee on the installation or the work done, besides the normal guarantee on the products. For that reason we do not offer installation service if you as owner or a representative is not present at the time of the installation. 

Prices

All prices on the website and in the shop are included VAT and no extra cost of any kind is added to these prices, besides shipping cost if the filter is being shipped and not picked up at our location (see shipping cost below). 

Payment

You are welcome to pick up your filter at our office where you can pay in cash. If you wish us to ship your filter you can pay securely over Paypal or Stripe. If you are a PayPal customer, you can confirm payment by introducing your user data on the PayPal website. If you are a new user, you may begin your session as a guest or open a PayPal account to complete payment or use our alternative provider Stripe. Your order will be shipped once payment has been received. Normally, payments are completed within minutes. 

Delivery

Your order will be fulfilled by the estimated delivery date (and time slot if applicable) set out in the Dispatch Confirmation, unless there is an Event Outside Our Control. If we are unable to meet the estimated delivery date because of an Event Outside Our Control, we will contact you with a revised estimated delivery date. You are welcome as well to pick up your filter at our office in Calahonda. 

Shipping cost

All shipping is done at local rates. We do not add any extra cost or amount to the actual cost price of the shipment. Shipping is done with tracking service so you can follow your shipment online.